Homeshoring

All a-shore whose going a-shore!!

Paul here with another weekly update on a new and fantastic trend. Check out the chart - the trend is amazing for @home customer service representation. 40,000 - 60,000 more @home workers each year up to 2010 is amazing growth. Why not be one of them?

Homeshoring is the use of home-based workers, such as customer service agents. Through the use of technology, home-based workers can log onto company systems seamlessly to do their work. They just need a broadband Internet connection, a phone line and a computer. The person at the other end of the telephone or computer, or otherwise receiving the service, has no idea that the person is really working from home.

I recently looked at Arise - a company strong in providing homeshoring opportunities for anyone who might be interested and of course qualifies for a position. What I liked about Arise was the comprehensive screening process. My only stumbling block was the fact I could choose a country (Canada) but only a ZIP code was accepted to proceed through the process. I have an outstanding email on that one.

With the trend going upwards it is obvious that homeshore, inshore, @home, or whatever a company chooses to call it, is going to save money on real estate as each agent has his or her own. The opportunities for disabled individuals to work in a rewarding career is finally here.

Continue to ReFocus! Have a great weekend.

Paul